On January 1, 2020, the Centralized Procurement Control Service (CPSC), created by the decision of the Board of Directors in accordance with the Law of the Republic of Kazakhstan "On Procurement of Certain Subjects of the Quasi-Public Sector" (the Law), began its work in the Baiterek Holding.

The Service intends to identify systemic problems and improve the procurement system in the group of companies of the Baiterek Holding. It will carry out internal control over compliance with the procurement rules, as well as consider complaints from potential suppliers about violations of rules during procurement. Potential suppliers of the Holding and its subsidiaries, faced with a violation of the procurement rules, may appeal against the actions or omissions, decisions of the customer to the CPCS in the manner and within the time limits established by Law.

Appeal against the results of purchases

Potential suppliers of the Holding and its subsidiaries who have encountered a violation of the procurement rules have the right to appeal against actions or omissions, decisions of the customer to the Centralized Procurement Control Service (CPCS) in the manner and terms established by Article 16 of the Law "On procurement of certain entities of the quasi-public sector".

It should be noted that when a complaint is filed within the established time limits, the conclusion of the procurement contract is suspended by the Center for Control and Prevention until the end of the period for considering the complaint. Upon confirmation of the facts indicated in the complaint, CPCS will take the appropriate measures established by the Law, up to the cancellation of the procurement results.

A complaint against actions (inaction), decisions of Baiterek NMH JSC or its subsidiaries conducting procurement can be submitted to the CDC through the electronic procurement information system. Also, a complaint can be filed at: Republic of Kazakhstan, Z05T2H3, Astana city, Yesil district, Mangilik Yel avenue, building 55 A.