CORPORATE GOVERNANCE
About Us
Joint Stock Company «Mortgage Organization «Kazakhstan Mortgage Company» was established in 2000 in accordance with the resolution of the Board of the National Bank of the Republic of Kazakhstan in order to implement the Concept of long-term financing of Housing construction and development of mortgage lending. The company became one of the first mortgage organizations in the post-Soviet space, whose activities are aimed at implementing the state housing policy.
In 2020, JSC «Mortgage Organization «Kazakhstan Mortgage Company» was reorganized by joining JSC «Baiterek Development» and JSC «Housing Construction Guarantee Fund». After the reorganization, the Company became a Single operator of housing construction and in January 2021 changed its name to JSC «Kazakhstan Housing Company». JSC Housing Construction Guarantee Fund was established in 2016 on the basis of the previously operating JSC «Kazakhstan Mortgage Guarantee Fund». The task of the fund was to create an effective mechanism to protect the rights and interests of shareholders by guaranteeing the completion of shared-equity construction. JSC «Baiterek Development» (until 2014 – JSC «Stress Assets Fund») performed the functions of a financial operator of the state program of housing and communal development «Nurly Zher» for 2020-2025 in the direction of financing the construction of credit housing through the purchase of government securities of local executive bodies, as well as monitoring the progress of construction of credit housing. Other areas of the Company’s activity were the implementation of investment projects in the construction industry and the completion of activities initiated as part of the anti-crisis measures of 2009-2010, and EXPO-2017 projects.
JSC «Kazakhstan Housing Company» has included in its activities the main areas of work of the combined companies, and is also developing a number of new areas in accordance with the adopted Development Strategy for 2021-2023. The created Unified Housing Construction Operator will ensure the further implementation of state measures aimed at increasing the provision of high-quality and comfortable housing for the population of the country, including by supporting the construction industry, creating conditions for a balanced growth of supply and demand in the housing market and mortgage lending.
About Us
Joint Stock Company «Mortgage Organization «Kazakhstan Mortgage Company» was established in 2000 in accordance with the resolution of the Board of the National Bank of the Republic of Kazakhstan in order to implement the Concept of long-term financing of Housing construction and development of mortgage lending. The company became one of the first mortgage organizations in the post-Soviet space, whose activities are aimed at implementing the state housing policy.
In 2020, JSC «Mortgage Organization «Kazakhstan Mortgage Company» was reorganized by joining JSC «Baiterek Development» and JSC «Housing Construction Guarantee Fund». After the reorganization, the Company became a Single operator of housing construction and in January 2021 changed its name to JSC «Kazakhstan Housing Company». JSC Housing Construction Guarantee Fund was established in 2016 on the basis of the previously operating JSC «Kazakhstan Mortgage Guarantee Fund». The task of the fund was to create an effective mechanism to protect the rights and interests of shareholders by guaranteeing the completion of shared-equity construction. JSC «Baiterek Development» (until 2014 – JSC «Stress Assets Fund») performed the functions of a financial operator of the state program of housing and communal development «Nurly Zher» for 2020-2025 in the direction of financing the construction of credit housing through the purchase of government securities of local executive bodies, as well as monitoring the progress of construction of credit housing. Other areas of the Company’s activity were the implementation of investment projects in the construction industry and the completion of activities initiated as part of the anti-crisis measures of 2009-2010, and EXPO-2017 projects.
JSC «Kazakhstan Housing Company» has included in its activities the main areas of work of the combined companies, and is also developing a number of new areas in accordance with the adopted Development Strategy for 2021-2023. The created Unified Housing Construction Operator will ensure the further implementation of state measures aimed at increasing the provision of high-quality and comfortable housing for the population of the country, including by supporting the construction industry, creating conditions for a balanced growth of supply and demand in the housing market and mortgage lending.
History of the Company’s development
2021
Name change to JSC «Kazakhstan Housing Company»
2020
Reorganization of the Company. Creation of a Single housing construction Operator. Joining of «Baiterek Development» JSC and «Housing Construction Guarantee Fund» JSC
2018
Launch of the mortgage product «Orda». Implementation of the Mortgage Loan Refinancing Program of the National Bank of the Republic of Kazakhstan
2016
Implementation of the Housing Construction Program «Nurly Zher» for 2020-2025 years
2014
Implementation of the Regional Development Program until 2020
2013
Transfer of the Company's shares to the management of JSC «National Managing Holding «Baiterek»
2012
Implementation of the state program «Affordable Housing»
2011 - 2014
Implementation of a special mortgage lending program for affordable housing in Almaty
2004 - 2007
Implementation of the State program for the development of housing construction of the Republic of Kazakhstan
2004
Creating a regional network
2002
Issue of the first mortgage bonds
2000
Establishment of the Company by the National Bank of the Republic of Kazakhstan
Development strategy
Mission: Providing the population of Kazakhstan with affordable and quality housing.
Vision: Key development institution in providing affordable housing for the people of Kazakhstan.
Strategic directions of JSC “Kazakhstan Housing Company” activities:
Direction 1. Support for housing supply
Goal: to increase the volume of housing construction by stimulating the private sector and to become a “single window” of service for developers.
Tasks:
- Financing of housing construction and renovation through the purchase of LEB bonds;
- Guarantee of equity participation in housing construction;
- Subsidizing loans of private developers;
- Financing of urban development investment projects and complex development of microdistricts.
Direction 2. Support for housing demand
Goal: to increase the availability of housing for citizens of Kazakhstan.
Objectives:
1. Acquisition of mortgage rights of claim and securitization;
2. Issuance of mortgage loans through agent banks;
3. Provision of rental housing with redemption under the Concept;
4. Subsidizing part of the interest rate on mortgage loans issued to the population by second-tier banks.
Direction 3. Development of information
Goal: Digitalization of the Company’s products and development of analytics.
Objectives:
1. “Nurly zher” Command center;
2. Marketplace of building materials;
3. Housing portal;
4. Qazreestr.
Direction 4. Socially oriented and anti-crisis programs
Goal: to create jobs and ensure timely return of allocated funds.
Objectives:
1. redemption of LEB bonds as part of the 2020-2021 Employment Roadmap;
2. return of funds allocated for Expo 2017 projects and other properties;
3. return of funds from Halyk Bank of Kazakhstan JSC and Development Bank of Kazakhstan JSC.
Sole shareholder
Sole shareholder
The sole shareholder of JSC «Kazakhstan Housing Company» is JSC «National Managing Holding «Baiterek», which owns 100% of the voting shares of the company.
Baiterek Holding is an integrated development institute, which includes 9 subsidiaries: JSC «Development Bank of Kazakhstan», JSC «Housing Construction Savings Bank «Otbasy Bank», JSC «EDF «Damu», JSC «Kazakhstan Housing Company», JSC «EIC «Kazakh Export», JSC «Kazyna Capital Management», JSC «Agrarian Credit Corporation», JSC «KazAgroFinance», JSC «Fund for Financial Support of Agriculture».
By the Decree of the Government of the Republic of Kazakhstan dated March 30, 2021 No. 175, the rights of ownership and use of the state block of shares of the Baiterek Holding were transferred to the Ministry of National Economy of the Republic of Kazakhstan.
The mission of the Baiterek Holding: promote sustainable economic development of the Republic of Kazakhstan in order to implement state policy and achieve the goals set by the Strategy 2050.
The vision of the Baiterek Holding: a key institution of the Government of the Republic of Kazakhstan that meets advanced corporate governance standards and ensures the implementation of tasks for the sustainable development of the economy of Kazakhstan through its diversification, support for innovation, export development, and increased labor productivity.
The official website of the Baiterek Holding: https://www.baiterek.gov.kz/
Sole shareholder
Sole shareholder
The sole shareholder of JSC «Kazakhstan Housing Company» is JSC «National Managing Holding «Baiterek», which owns 100% of the voting shares of the company.
Baiterek Holding is an integrated development institute, which includes 9 subsidiaries: JSC «Development Bank of Kazakhstan», JSC «Housing Construction Savings Bank «Otbasy Bank», JSC «EDF «Damu», JSC «Kazakhstan Housing Company», JSC «EIC «Kazakh Export», JSC «Kazyna Capital Management», JSC «Agrarian Credit Corporation», JSC «KazAgroFinance», JSC «Fund for Financial Support of Agriculture».
By the Decree of the Government of the Republic of Kazakhstan dated March 30, 2021 No. 175, the rights of ownership and use of the state block of shares of the Baiterek Holding were transferred to the Ministry of National Economy of the Republic of Kazakhstan.
The mission of the Baiterek Holding: promote sustainable economic development of the Republic of Kazakhstan in order to implement state policy and achieve the goals set by the Strategy 2050.
The vision of the Baiterek Holding: a key institution of the Government of the Republic of Kazakhstan that meets advanced corporate governance standards and ensures the implementation of tasks for the sustainable development of the economy of Kazakhstan through its diversification, support for innovation, export development, and increased labor productivity.
The official website of the Baiterek Holding: https://www.baiterek.gov.kz/
Board of Directors
KHAMITOV YERSAIN YERBULATOVICH
Chairman of the Board of Directors, representative of the Sole Shareholder
Son Vyacheslav Vladimirovich
Member of the Board of Directors, representative of the Sole Shareholder
MURZAGALIEVA ALIA YERBOLATKYZY
Member of the Board of Directors, representative of the Sole Shareholder
KOZHAKHMETOV KUAT BAKIROVYCH
Member of the Board of Directors, independent director
KANDYKBAYEV SERIK ABILDASHEVICH
Member of the Board of Directors, Independent Director
Committees under the Board of Directors
Strategic Planning and Corporate Development Committee
The Committee was created with the aim of preparing recommendations to the Board of Directors of JSC “Kazakhstan Housing Company” on the development of priority areas of activity (development), strategic goals (development strategy) of JSC “Kazakhstan Housing Company”, including issues on the development of measures to improve the efficiency of JSC “Kazakhstan Housing Company “in the medium and long term.
The chairman of the committee: – Kozhakhmetov Kuat Bakirovich.
Committee members:
- Kandykbayev Serik Abildashevich;
- Murzagaliyeva Aliya Yerbolatkyzy.
Audit and Risk Management Committee
The Committee was created in order to improve the efficiency and quality of the Board of Directors’ work by preparing recommendations for the Board of Directors on establishing an effective control system over the financial and economic activities of Kazakhstan Housing Company JSC (including for the completeness and reliability of financial statements), for monitoring the reliability and the effectiveness of internal control and risk management systems, as well as the execution of documents in the field of corporate governance, control over the independence of external and internal audit.
Chairman of the Committee: – Kozhakhmetov Kuat Bakirovich.
Committee members:
- Kandykbayev Serik Abildashevich;
- Son Vyacheslav Vladimirovich.
Human Resources, Remuneration and Social Affairs Committee
The Committee was created in order to improve the efficiency and quality of the Board of Directors’ work through in-depth study and monitoring of issues related to the competence of the Board of Directors in the field of personnel policy, the system of appointments and remuneration, improvement and efficiency of the social policy of Kazakhstan Housing Company JSC, as well as performance assessment in in general, and members of the Board of Directors of the Company, members of the Management Board of Kazakhstan Housing Company JSC, as well as the Corporate Secretary and foreign specialists employed by Kazakhstan Housing Company JSC, in particular.
The chairman of the committee: – Kandykbayev Serik Abildashevich;
Committee members:
- Kozhakhmetov Kuat Bakirovich;
- Son Vyacheslav Vladimirovich.
Governing body
Kuzdibayev Altay Shokanovich
Acting Chairman of the Management board
Zholdasbayev Olzhas Sansyzbaevich
First deputy Chairman of the Management Board
Issayev Rustam Muratovich
Deputy Chairman of the Management Board
Salykov Olzhas Zhandosovich
Deputy Chairman of the Management Board
Organizational structure of JSC "Kazakhstan Housing Company"
Sustainable development
JSC “Kazakhstan Housing Company” is focused on balanced sustainable development and value creation for a wide range of stakeholders in the long term. JSC “Kazakhstan Housing Company” strives to effectively manage the impact of its activities on the environment, economy, society and makes decisions taking into account the interests of stakeholders.
Solving tasks in the field of sustainable development, JSC “Kazakhstan Housing Company” relies on its mission, the provisions of the Development Strategy of the Company, and also uses international norms of behavior and principles enshrined in international standards in the field of sustainable development.
The use of international standards in the field of sustainable development JSC “Kazakhstan Housing Company” considers as a necessary condition for ensuring the compliance of its activities with the best international practice and achieving goals and objectives in the field of sustainable development.
The Sustainable Development Policy is in force at Kazakhstan Housing Company JSC. Its provisions are subject to observance by all employees of the Company in terms of interaction with stakeholders, when planning and implementing their activities, developing internal documents, disseminating information and other types of communication.
Sustainable Development Reports:
Corporate secretary
In order to efficiently organize the activities of the Board of Directors and the interaction of the Management Board with the Sole Shareholder, a corporate secretary is appointed by the Board of Directors.
The main tasks of the corporate secretary within the framework of his activities are:
- development of the corporate governance system;
- monitoring compliance with the best corporate behavior practices;
- organization of meetings of the Board of Directors and its committees;
- support for the work of the Board of Directors and its committees;
- ensuring effective interaction between the bodies of Kazakhstan Housing Company JSC;
- protection of the rights and interests of the Sole Shareholder;
- disclosure (provision) of information about Kazakhstan Housing Company JSC and storage of documents of Kazakhstan Housing Company JSC in accordance with the requirements of the legislation and internal documents of Kazakhstan Housing Company JSC.
The corporate secretary is accountable to the Board of Directors and is independent from the executive body.
The corporate secretary of Kazakhstan Housing Company JSC is
Ibraimov Rustembek Kuatalinovich.
Email address mail: ibraimov@khc.kz
Phone: +7 (7172) 79-75-75 (ext. 2350)
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, Mangilik El ave,
d. 55A.
Internal Audit Service
Mission
The mission of the IAS of Kazakhstan Housing Company JSC is to provide the necessary assistance to the Board of Directors and the Executive Body in fulfilling their responsibilities to achieve the strategic goals of Kazakhstan Housing Company JSC.
Goals
The main goal of the IAS is to monitor the financial and economic activities of Kazakhstan Housing Company JSC and provide the Board of Directors with independent reasonable guarantees and consultations aimed at improving the activities and increasing the management efficiency of Kazakhstan Housing Company JSC, including risk management systems, internal control and corporate governance of Kazakhstan Housing Company JSC, in accordance with the powers determined by the Board of Directors and the Regulation on the Internal Audit Service.
Regulations on the Internal Audit Service of Kazakhstan Housing Company JSC (pdf, 3 MB)
IACOP provides reasonable assurances in the following areas:
efficiency of internal control systems, risk management, corporate governance;
efficiency of internal policies, documents and processes of Kazakhstan Housing Company JSC;
reliability, safety and quality of the information systems used.
IAS is responsible to the Board of Directors:
for untimely and poor-quality performance of the tasks and functions of the IAS in accordance with the Regulations of the IAS of Kazakhstan Housing Company JSC, other internal documents of the Company;
for failure to fulfill their duties in accordance with the legislation of the Republic of Kazakhstan, labor contracts and job descriptions.
Accountability
The IAS of Kazakhstan Housing Company JSC in its activities is independent of the influence of the members of the Management Board and other persons and in order to properly perform the tasks and functions assigned to it, to ensure objective and impartial judgments.
A responsibility
Interference of members of the Management Board and other persons in the processes of determining participants (subjects), subjects (objects), volumes and periods of audit, planning and execution of audit assignments, formation and submission of reports by IAS on the results of its activities is not allowed.
The head of the Internal Audit Service is Elena Viktorovna Karataeva.
Email address mail: ekaratayeva@khc.kz
Phone: +7 (7172) 79-75-75 (ext. 2348)
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, Mangilik El ave,
d. 55A.
Compliance and anti-corruption
The Compliance Control Service of Kazakhstan Housing Company JSC is part of the corporate governance system and is responsible for managing compliance risk – the risk of losses (material and reputational) due to non-compliance by Kazakhstan Housing Company JSC and its employees with the requirements of the legislation of the Republic of Kazakhstan and internal regulatory documents of Kazakhstan Housing Company JSC.
The main tasks of the Compliance Control Service are:
- organization and implementation of compliance control, as well as compliance risk management
in Kazakhstan Housing Company JSC; - ensuring timely formation of reports and other information provided to authorized bodies and structural divisions of Kazakhstan Housing Company JSC;
- improving the compliance culture of Kazakhstan Housing Company JSC;
- implementation of preventive measures to prevent and combat corruption provided for by the legislation of the Republic of Kazakhstan and internal documents of Kazakhstan Housing Company JSC;
- ensuring the availability of an internal control system in Kazakhstan Housing Company JSC;
- ensuring the safety of the activities of Kazakhstan Housing Company JSC;
- ensuring information security of Kazakhstan Housing Company JSC.
The Head of the Compliance Control Service is Malikov Sergey Viktorovich.
E-mail address: smalikov@khc.kz
Phone: +7 (7172) 79-75-75 (ext. 2248)
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Yessil district, Mangilik El Ave., 55A.
Regulations on the Compliance Control Service of JSC “Kazakhstan Housing Company”
Anti-corruption policy
Kazakhstan Housing Company JSC strives to build transparency and intolerance to manifestations of corruption in the Company.
The organization has developed and is implementing measures to prevent corruption offenses, which provides for comprehensive and systematic measures to improve internal regulatory documentation, conduct anti-corruption monitoring and analysis, and staff training in anti-corruption legislation of the Republic of Kazakhstan. There is an Anti-Corruption Policy and an Anti-Corruption Standard.
Anti-Corruption and Fraud Policy
In order to prevent fraudulent, corrupt and other illegal actions, as well as to improve the quality of customer service, please inform us about possible or known facts of fraud and corruption among employees of Kazakhstan Housing Company JSC and employees of other organizations and institutions related to the activities of Kazakhstan Housing Company JSC.
We guarantee confidentiality and anonymity (at the request of the person who applied), registration and consideration of all applications.
Information is received via any of the following communication channels that ensure confidentiality:
By email: skk@khc.kz
By phone: +7 (7172) 79-75-75 (ext. 4444);
To postal address: Republic of Kazakhstan, Nur-Sultan, Mangilik El str., 55A.
Feedback (file a complaint)
CORPORATE GOVERNANCE
Ombudsman
In order to implement the requirements of the legislation of the Republic of Kazakhstan and internal documents of JSC “Kazakhstan Housing Company” on the settlement of corporate conflicts and conflicts of interest, the institution of the Ombudsman was introduced in JSC “Kazakhstan Housing Company”.
The task of the Ombudsman is to organize the consideration of disputes arising on the observance of business ethics and the settlement of conflicts of interest.
All employees of the Company, clients, partners and other interested persons have the right to contact the Ombudsman.
The Ombudsman of Kazakhstan Housing Company JSC is Akrachkova Dina Viktorovna, Chief of Staff of JSC “National Managing Holding” Baiterek “.
For violations of labor legislation by any employee and official of Kazakhstan Housing Company JSC, internal procedures and provisions of the Code of Business Conduct of Kazakhstan Housing Company JSC, as well as facts and situations that may lead to a corporate conflict and conflict of interest, please contact to the Ombudsman through the following communication channels:
Email address mail:ombudsmen@baiterek.gov.kz
Phone: +7 (7172) 907-817
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, 55A Mangilik El ave.
Legislation and regulations
Corporate documents
As part of the State program of housing and communal development “Nurly zher” for 2020-2025 (approved on 31.12.2019 № 1054) JSC “Kazakhstan Housing Company” continues to implement the direction of rental housing with redemption for socially vulnerable populations.
Constituent documents
Charter of JSC "Kazakhstan Housing Company" (pdf, 3 MB)
Amendments and additions to the Charter of JSC «Kazakhstan Housing Company» dated 06/16/2021
Amendments and additions to the Charter of JSC «Kazakhstan Housing Company»
Codes
Regulations on the Board of Directors
Politics
Disclosure Policy
Rules
Rules for the organization of internal audit of JSC "Kazakhstan Housing Company" (pdf, 3 MB)
Regulations
Regulations of JSC "Kazakhstan Housing Company" on working with problem loans (pdf, 3 MB)
Standard forms of documents
A standard contract for the trusted management of voting shares
Stakeholders
Instructions
Career
The main value of Kazakhstan Housing Company JSC is its employees. Our employees are professionals in their field, motivated and focused on high results.
The main goal of the HR policy of JSC “Kazakhstan Housing Company” is the formation of professional personnel motivated to achieve the strategic goals and objectives of JSC “Kazakhstan Housing Company”.
Kazakhstan Housing Company JSC has a competitive selection system for candidates for vacant positions, which is aimed at selecting the best candidates, in accordance with the requirements for the level of qualifications and professional competence of candidates, based on their professional qualities, as well as those personal qualities that may be useful when working in the team of the Company.
If you want to become a part of the professional team of Kazakhstan Housing Company JSC, send your resume to the email address hr@khc.kz.
Specialist of the Department of Technical Monitoring
Current vacancies:
- Chief Auditor of the Internal Audit Service
- Head of the Internal Audit Service
- Corporate Secretary
- Chief Specialist of the Department of Information and Communication Technologies
- Head of the Internal Security Sector of the Office of the Chairman of the Management Board
- Specialist of the Internal Security Sector of the Office of the Chairman of the Management Board
- Specialist Department for Work with Individuals
- Deputy Director of the Risk Management Department
- Chief Specialist of the Department of Information and Communication Technologies
- Chief Specialist of the Department of Analysis and Strategy
- Specialist of the Information Security Sector of the Office of the Chairman of the Management Board
- Specialist of the Department for Work with Legal Entities
- Specialist of the Information Security Sector
- Specialist of the Risk Management Department
- Chief Specialist of the Department of Information and Communication Technologies
- Specialist of the Department of Analysis and Strategy
- Chief Specialist of the Risk Management Department
- Coordinator for dealing with problem Debts of the Customer Service Department
- Specialist of the Administration Department
- Director of the Department of Information and Communication Technologies
- Chief Specialist of the Treasury and Asset Securitization Department
- Chief Specialist of the Department of Construction Guarantees and Subsidies
- Chief Specialist of the Department of Technical Expertise and Monitoring
- Specialist of the Department of Technical Expertise and Monitoring
- Specialist of the Department of Human Resources Management
- Chief Specialist of the Department of Housing Programs
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