CORPORATE GOVERNANCE

About Us

Joint Stock Company “Mortgage Organization “Kazakhstan Mortgage Company” was created in 2000 in accordance with the resolution of the Board of the National Bank of the Republic of Kazakhstan in order to implement the Concept of long-term financing of housing construction and development of mortgage lending. The company became one of the first mortgage organizations in the former Soviet Union, the activities of which were aimed at implementing the state housing policy.

 

In 2020 JSC IE Kazakhstan Mortgage Company was reorganized by merging with JSC Baiterek Development and JSC Housing Construction Guarantee Fund. After the reorganization, the Company became the Unified Housing Construction Operator and in January 2021 changed its name to JSC “Kazakhstan Housing Company”.

 

Housing Construction Guarantee Fund” JSC was established in 2016 on the basis of the previously existing “Kazakhstan Mortgage Loan Guarantee Fund” JSC. The task of the Fund was to create an effective mechanism to protect the rights and interests of shareholders by guaranteeing the completion of the object of shared construction.

 

JSC Baiterek Development (before 2014 – JSC Stress Assets Fund) carried out the functions of the financial operator of the state housing development program “Nurly Zher” for 2020-2025 to finance the construction of credit housing through the purchase of state securities of local executive bodies, as well as monitoring the progress of construction of credit housing. Other activities of the Company included the implementation of investment projects in the construction industry and the completion of the activities launched as part of the anti-crisis measures of 2009-2010 and the EXPO-2017 projects.

 

JSC “Kazakhstan Housing Company” included in its activity the main directions of the united companies, and also develops a number of new directions according to the adopted Development Strategy for 2021-2023 years. The established Single operator of housing construction will ensure further implementation of government measures aimed at increasing the provision of quality and comfortable housing for the country’s population, including by supporting the construction industry, creating conditions for a balanced growth of supply and demand in the housing market and mortgage lending.

About Us

Joint Stock Company “Mortgage Organization “Kazakhstan Mortgage Company” was created in 2000 in accordance with the resolution of the Board of the National Bank of the Republic of Kazakhstan in order to implement the Concept of long-term financing of housing construction and development of mortgage lending. The company became one of the first mortgage organizations in the former Soviet Union, the activities of which were aimed at implementing the state housing policy.

 

In 2020 JSC IE Kazakhstan Mortgage Company was reorganized by merging with JSC Baiterek Development and JSC Housing Construction Guarantee Fund. After the reorganization, the Company became the Unified Housing Construction Operator and in January 2021 changed its name to JSC “Kazakhstan Housing Company”.

 

Housing Construction Guarantee Fund” JSC was established in 2016 on the basis of the previously existing “Kazakhstan Mortgage Loan Guarantee Fund” JSC. The task of the Fund was to create an effective mechanism to protect the rights and interests of shareholders by guaranteeing the completion of the object of shared construction.

 

JSC Baiterek Development (before 2014 – JSC Stress Assets Fund) carried out the functions of the financial operator of the state housing development program “Nurly Zher” for 2020-2025 to finance the construction of credit housing through the purchase of state securities of local executive bodies, as well as monitoring the progress of construction of credit housing. Other activities of the Company included the implementation of investment projects in the construction industry and the completion of the activities launched as part of the anti-crisis measures of 2009-2010 and the EXPO-2017 projects.

 

JSC “Kazakhstan Housing Company” included in its activity the main directions of the united companies, and also develops a number of new directions according to the adopted Development Strategy for 2021-2023 years. The established Single operator of housing construction will ensure further implementation of government measures aimed at increasing the provision of quality and comfortable housing for the country’s population, including by supporting the construction industry, creating conditions for a balanced growth of supply and demand in the housing market and mortgage lending.

Development history of the company

2021

Change of name to JSC "Kazakhstan Housing Company"

2020

2018

Launch of the mortgage product "Horde"

2018

Implementation of the Mortgage Loans Refinancing Program of the National Bank of the Republic of Kazakhstan.

2016

Implementation of the Nurly Zher Housing Program

2014

Implementation of the Regional Development Program until 2020

2013

Transfer of the Company's shares to the management of Baiterek National Managing Holding JSC

2012

Implementation of the state program "Home housing 2020"

2011 - 2014

Implementation of a special program for mortgage lending for affordable housing in the city of Almaty

2004 - 2007

Implementation of the state program for the development of housing construction in the Republic of Kazakhstan.

2004

Regional network creation

2002

Issue of the first mortgage bonds

2000

Creation of the Company by the National Bank of the Republic of Kazakhstan.

Development strategy

Mission: providing the population of Kazakhstan with affordable and quality housing
Vision: key development institution in providing affordable housing for the people of Kazakhstan

Strategic directions of JSC “Kazakhstan Housing Company” activities:

Direction 1. Support for housing supply

Goal: to increase the volume of housing construction by stimulating the private sector and become a “one-stop-shop” service to developers.

Objectives:
1. To finance the construction of housing through the redemption of IOI bonds;
2. Guaranteeing shared participation in housing construction;
3. subsidizing loans of private developers;
4. financing investment projects;
5. development of the market of rental housing without a buyout;
6. master-developer of the complex development of microdistricts;
7. Renovation of dilapidated housing.

Direction 2. Support for housing demand

Goal: increase the affordability of housing for citizens of Kazakhstan.

Objectives:
1. acquisition of mortgage rights of claim and securitization;
2. granting mortgage loans through agent banks;
3. provision of rented housing with redemption under the “Nurly zher” program.

Direction 3. Development of information

Goal: Digitalization of the Company’s products and development of analytics.

Objectives:
1. Situation center “Nurly zher”;
2. Marketplace of construction materials;
A housing portal.

Direction 4. Социально-ориентированные и антикризисные программы

Goal: to create jobs and provide timely repayment of allocated funds.

Objectives:
1. repurchase IOI bonds as part of the 2020-2021 Employment Roadmap;
2. repayment of funds allocated for Expo 2017 projects and other properties;
3. return of funds from Halyk Bank of Kazakhstan JSC and Development Bank of Kazakhstan JSC.

Additionally we would like to bring to your attention that housing received in rent with buyout under state programs, can be redeemed at any time from the date of registration of the lease agreement, ie, to date a moratorium on early redemption on the lease agreement is not

Development strategy of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Sole shareholder

The sole shareholder of Kazakhstan Housing Company JSC is Baiterek National Management Holding JSC, which owns 100% of the company’s voting shares.

 

Baiterek Holding is an integrated development institution that includes 9 subsidiaries: Development Bank of Kazakhstan JSC, Otbasy Bank Housing Construction Savings Bank JSC, Damu FRP JSC, Kazakhstan Housing Company JSC, ESC Kazakh Export, Kazyna Capital Management JSC, Agrarian Credit Corporation JSC, KazAgroFinance JSC, Agricultural Financial Support Fund JSC.

 

By the Decree of the Government of the Republic of Kazakhstan dated March 30, 2021 No. 175, the rights of ownership and use of the state block of shares of the Baiterek Holding were transferred to the Ministry of National Economy of the Republic of Kazakhstan.

 

Mission of Baiterek Holding: assistance to sustainable economic development of the Republic of Kazakhstan in order to implement state policy and achieve the goals set by the Strategy – 2050.

 

The vision of Baiterek Holding: a key institution of the Government of the Republic of Kazakhstan that meets the advanced standards of corporate governance and ensures the implementation of tasks for the sustainable development of the economy of Kazakhstan by diversifying it, supporting innovation, developing exports, and increasing labor productivity.

Additionally we would like to bring to your attention that housing received in rent with buyout under state programs, can be redeemed at any time from the date of registration of the lease agreement, ie, to date a moratorium on early redemption on the lease agreement is not

Decisions of the Sole Shareholder of Kazakhstan Housing Company JSC for 2020 (pdf, 3 MB)

Sole shareholder

The sole shareholder of Kazakhstan Housing Company JSC is Baiterek National Management Holding JSC, which owns 100% of the company’s voting shares.

 

Baiterek Holding is an integrated development institution that includes 9 subsidiaries: Development Bank of Kazakhstan JSC, Otbasy Bank Housing Construction Savings Bank JSC, Damu FRP JSC, Kazakhstan Housing Company JSC, ESC Kazakh Export, Kazyna Capital Management JSC, Agrarian Credit Corporation JSC, KazAgroFinance JSC, Agricultural Financial Support Fund JSC.

 

By the Decree of the Government of the Republic of Kazakhstan dated March 30, 2021 No. 175, the rights of ownership and use of the state block of shares of the Baiterek Holding were transferred to the Ministry of National Economy of the Republic of Kazakhstan.

 

Mission of Baiterek Holding: assistance to sustainable economic development of the Republic of Kazakhstan in order to implement state policy and achieve the goals set by the Strategy – 2050.

 

The vision of Baiterek Holding: a key institution of the Government of the Republic of Kazakhstan that meets the advanced standards of corporate governance and ensures the implementation of tasks for the sustainable development of the economy of Kazakhstan by diversifying it, supporting innovation, developing exports, and increasing labor productivity.

Additionally we would like to bring to your attention that housing received in rent with buyout under state programs, can be redeemed at any time from the date of registration of the lease agreement, ie, to date a moratorium on early redemption on the lease agreement is not

Decisions of the Sole Shareholder of Kazakhstan Housing Company JSC for 2020 (pdf, 3 MB)

Board of Directors

Committees under the Board of Directors

Strategic Planning and Corporate Development Committee

The Committee was created with the aim of preparing recommendations to the Board of Directors of JSC “Kazakhstan Housing Company” on the development of priority areas of activity (development), strategic goals (development strategy) of JSC “Kazakhstan Housing Company”, including issues on the development of measures to improve the efficiency of JSC “Kazakhstan Housing Company “in the medium and long term. The chairman of the committee is Askar Raushanuly Yelemesov.

Committee members:
  • Suentaev Damir Serkbaevich;
  • Omarkhodzhaev Anuar Sagynalievich;
  • Zhanke Timur Amantayuly.

Regulations on the Committee for Strategic Planning and Corporate Development of the Board of Directors of Kazakhstan Housing Company JSC (pdf, 3 MB)

Audit and Risk Management Committee

The Committee was created in order to improve the efficiency and quality of the Board of Directors’ work by preparing recommendations for the Board of Directors on establishing an effective control system over the financial and economic activities of Kazakhstan Housing Company JSC (including for the completeness and reliability of financial statements), for monitoring the reliability and the effectiveness of internal control and risk management systems, as well as the execution of documents in the field of corporate governance, control over the independence of external and internal audit.

Chairman of the Committee – .

Committee members:
Yelemesov Askar Raushanuly;
Suentaev Damir Serkbaevich;
Zhanke Timur Amantayuly;

Regulations on the Internal Audit and Risk Management Committee of the Board of Directors of Kazakhstan Housing Company JSC (pdf, 3 MB)

Human Resources, Remuneration and Social Affairs Committee

The Committee was created in order to improve the efficiency and quality of the Board of Directors’ work through in-depth study and monitoring of issues related to the competence of the Board of Directors in the field of personnel policy, the system of appointments and remuneration, improvement and efficiency of the social policy of Kazakhstan Housing Company JSC, as well as performance assessment in in general, and members of the Board of Directors of the Company, members of the Management Board of Kazakhstan Housing Company JSC, as well as the Corporate Secretary and foreign specialists employed by Kazakhstan Housing Company JSC, in particular.

The chairman of the committee is Damir Serkbaevich Suentaev.

Committee members:
Elemesov Askar Raushanuly;
Zhanke Timur Amantayuly;

 

Regulations on the Human Resources, Remuneration and Social Issues Committee of the Board of Directors of Kazakhstan Housing Company JSC (pdf, 3 MB)

Governing body

No posts found!

Organizational structure of JSC "Kazakhstan Housing Company"

Sustainable development

JSC “Kazakhstan Housing Company” is focused on balanced sustainable development and value creation for a wide range of stakeholders in the long term. JSC “Kazakhstan Housing Company” strives to effectively manage the impact of its activities on the environment, economy, society and makes decisions taking into account the interests of stakeholders.

 

Solving tasks in the field of sustainable development, JSC “Kazakhstan Housing Company” relies on its mission, the provisions of the Development Strategy of the Company, and also uses international norms of behavior and principles enshrined in international standards in the field of sustainable development.

 

The use of international standards in the field of sustainable development JSC “Kazakhstan Housing Company” considers as a necessary condition for ensuring the compliance of its activities with the best international practice and achieving goals and objectives in the field of sustainable development.

 

The Sustainable Development Policy is in force at Kazakhstan Housing Company JSC. Its provisions are subject to observance by all employees of the Company in terms of interaction with stakeholders, when planning and implementing their activities, developing internal documents, disseminating information and other types of communication.

Sustainable Development Policy of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Sustainable Development Reports:

Sustainable Development Report of JSC "Kazakhstan Housing Company" for 2020 (pdf, 3 MB)

Corporate secretary

In order to efficiently organize the activities of the Board of Directors and the interaction of the Management Board with the Sole Shareholder, a corporate secretary is appointed by the Board of Directors.

The main tasks of the corporate secretary within the framework of his activities are:

  • development of the corporate governance system;
  • monitoring compliance with the best corporate behavior practices;
  • organization of meetings of the Board of Directors and its committees;
  • support for the work of the Board of Directors and its committees;
  • ensuring effective interaction between the bodies of Kazakhstan Housing Company JSC;
  • protection of the rights and interests of the Sole Shareholder;
  • disclosure (provision) of information about Kazakhstan Housing Company JSC and storage of documents of Kazakhstan Housing Company JSC in accordance with the requirements of the legislation and internal documents of Kazakhstan Housing Company JSC.

The corporate secretary is accountable to the Board of Directors and is independent from the executive body.

The corporate secretary of Kazakhstan Housing Company JSC is
Ibraimov Rustembek Kuatalinovich.

Email address mail: ibraimov@khc.kz
Phone: +7 (7172) 79-75-75 (ext. 2350)
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, Mangilik El ave,
d. 55A.

 

 

Internal Audit Service

The Internal Audit Service (IAS) exercises control over financial and economic activities, provides independent reasonable guarantees and consultations aimed at improving the Company’s activities and increasing the efficiency of the Company’s management, including risk management, internal control and corporate governance systems.

Mission
The mission of the IAS of Kazakhstan Housing Company JSC is to provide the necessary assistance to the Board of Directors and the Executive Body in fulfilling their responsibilities to achieve the strategic goals of Kazakhstan Housing Company JSC.

Goals
The main goal of the IAS is to monitor the financial and economic activities of Kazakhstan Housing Company JSC and provide the Board of Directors with independent reasonable guarantees and consultations aimed at improving the activities and increasing the management efficiency of Kazakhstan Housing Company JSC, including risk management systems, internal control and corporate governance of Kazakhstan Housing Company JSC, in accordance with the powers determined by the Board of Directors and the Regulation on the Internal Audit Service.

Regulations on the Internal Audit Service of Kazakhstan Housing Company JSC (pdf, 3 MB)

IACOP provides reasonable assurances in the following areas:
efficiency of internal control systems, risk management, corporate governance;
efficiency of internal policies, documents and processes of Kazakhstan Housing Company JSC;
reliability, safety and quality of the information systems used.

IAS is responsible to the Board of Directors:
for untimely and poor-quality performance of the tasks and functions of the IAS in accordance with the Regulations of the IAS of Kazakhstan Housing Company JSC, other internal documents of the Company;
for failure to fulfill their duties in accordance with the legislation of the Republic of Kazakhstan, labor contracts and job descriptions.

Accountability

The IAS of Kazakhstan Housing Company JSC in its activities is independent of the influence of the members of the Management Board and other persons and in order to properly perform the tasks and functions assigned to it, to ensure objective and impartial judgments.

A responsibility

Interference of members of the Management Board and other persons in the processes of determining participants (subjects), subjects (objects), volumes and periods of audit, planning and execution of audit assignments, formation and submission of reports by IAS on the results of its activities is not allowed.

 

The head of the Internal Audit Service is Elena Viktorovna Karataeva.

 

Email address mail: ekaratayeva@khc.kz
Phone: +7 (7172) 79-75-75 (ext. 2348)
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, Mangilik El ave,
d. 55A.

Compliance and anti-corruption

The Compliance Control Service of Kazakhstan Housing Company JSC is part of the corporate governance system and is responsible for managing compliance risk – the risk of losses (material and reputational) due to non-compliance by Kazakhstan Housing Company JSC and its employees with the requirements of the legislation of the Republic of Kazakhstan and internal regulatory documents JSC “Kazakhstan Housing Company”.

 

The main tasks of the Compliance Control Service are:


• organization and implementation of compliance control, as well as compliance risk management in Kazakhstan Housing Company JSC;
• ensuring the timely generation of reports and other information provided to the authorized bodies and structural divisions of Kazakhstan Housing Company JSC;
• increasing the compliance culture of JSC “Kazakhstan Housing Company”;
• implementation of preventive measures to prevent and combat corruption, provided for by the legislation of the Republic of Kazakhstan and internal documents of Kazakhstan Housing Company JSC;
• ensuring the existence of an internal control system in Kazakhstan Housing Company JSC;
• ensuring the safety of the activities of Kazakhstan Housing Company JSC;
• ensuring information security of Kazakhstan Housing Company JSC.

Anti-corruption policy

JSC “Kazakhstan Housing Company” seeks to build transparency and intolerance to manifestations of corruption in the Company.

 

The organization has developed and is implementing measures to prevent corruption offenses, which provide for comprehensive and systemic measures to improve internal regulatory documentation, conduct anti-corruption monitoring and analysis, and train personnel in anti-corruption legislation of the Republic of Kazakhstan. Anti-Corruption Policy and Anti-Corruption Standard are in force.

 

In order to prevent fraudulent, corruption and other illegal actions, as well as improve the quality of customer service, we ask you to inform about possible or known facts of fraud and corruption among employees of Kazakhstan Housing Company JSC and employees of other organizations and institutions related to the activities of JSC Kazakhstan Housing Company “.

 

Information is received through any of the following communication channels that ensure confidentiality:


Email address mail: SKK@khc.kz
Helpline: +7 (7172) 79-75-75 (ext. 4444);
Postal address: Republic of Kazakhstan, Nur-Sultan, st. Mangilik El, 55A.

CORPORATE GOVERNANCE

Ombudsman

In order to implement the requirements of the legislation of the Republic of Kazakhstan and internal documents of JSC “Kazakhstan Housing Company” on the settlement of corporate conflicts and conflicts of interest, the institution of the Ombudsman was introduced in JSC “Kazakhstan Housing Company”.

 

The task of the Ombudsman is to organize the consideration of disputes arising on the observance of business ethics and the settlement of conflicts of interest.

 

All employees of the Company, clients, partners and other interested persons have the right to contact the Ombudsman.

 

The Ombudsman of Kazakhstan Housing Company JSC is Maira Dyusenbaevna Turganova, Deputy Corporate Secretary – Head of the Corporate Secretary Service of Baiterek NMH JSC.

 

For violations of labor legislation by any employee and official of Kazakhstan Housing Company JSC, internal procedures and provisions of the Code of Business Conduct of Kazakhstan Housing Company JSC, as well as facts and situations that may lead to a corporate conflict and conflict of interest, please contact to the Ombudsman through the following communication channels:
Email address mail:ombudsmen@baiterek.gov.kz
Phone: +7 (7172) 907-817
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, 55A Mangilik El ave.

 

CORPORATE GOVERNANCE

Ombudsman

In order to implement the requirements of the legislation of the Republic of Kazakhstan and internal documents of JSC “Kazakhstan Housing Company” on the settlement of corporate conflicts and conflicts of interest, the institution of the Ombudsman was introduced in JSC “Kazakhstan Housing Company”.

 

The task of the Ombudsman is to organize the consideration of disputes arising on the observance of business ethics and the settlement of conflicts of interest.

 

All employees of the Company, clients, partners and other interested persons have the right to contact the Ombudsman.

 

The Ombudsman of Kazakhstan Housing Company JSC is Maira Dyusenbaevna Turganova, Deputy Corporate Secretary – Head of the Corporate Secretary Service of Baiterek NMH JSC.

 

For violations of labor legislation by any employee and official of Kazakhstan Housing Company JSC, internal procedures and provisions of the Code of Business Conduct of Kazakhstan Housing Company JSC, as well as facts and situations that may lead to a corporate conflict and conflict of interest, please contact to the Ombudsman through the following communication channels:
Email address mail:ombudsmen@baiterek.gov.kz
Phone: +7 (7172) 907-817
Postal address: Republic of Kazakhstan, Z05T3E2, Nur-Sultan, Esil district, 55A Mangilik El ave.

 

Legislation and regulations

Law of the Republic of Kazakhstan dated August 31, No. 2444 "On banks and banking activities in the Republic of Kazakhstan" (pdf, 3 MB)

Corporate documents

As part of the State program of housing and communal development “Nurly zher” for 2020-2025 (approved on 31.12.2019 № 1054) JSC “Kazakhstan Housing Company” continues to implement the direction of rental housing with redemption for socially vulnerable populations.

Strategy

Development strategy of JSC "NMH" Baiterek "for 2014 - 2023 (pdf, 3 MB)

Constituent documents

Charter of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

The provisions

Regulations on the Board of Directors of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Codes

Corporate Governance Code of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Politics

Disclosure Policy (pdf, 3 MB)

Rules

Rules for the organization of internal audit of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Regulations

Regulations of JSC "Kazakhstan Housing Company" on working with problem loans (pdf, 3 MB)

Typical forms of documents

no file

Stakeholders

Map of stakeholders of JSC "Kazakhstan Housing Company" (pdf, 3 MB)

Affiliate registers

no file

Career

The main value of Kazakhstan Housing Company JSC is its employees. Our employees are professionals in their field, motivated and focused on high results.

 

The main goal of the HR policy of JSC “Kazakhstan Housing Company” is the formation of professional personnel motivated to achieve the strategic goals and objectives of JSC “Kazakhstan Housing Company”.

 

Kazakhstan Housing Company JSC has a competitive selection system for candidates for vacant positions, which is aimed at selecting the best candidates, in accordance with the requirements for the level of qualifications and professional competence of candidates, based on their professional qualities, as well as those personal qualities that may be useful when working in the team of the Company.

 

If you want to become a part of the professional team of Kazakhstan Housing Company JSC, send your resume to the email address hr@khc.kz.
Specialist of the Department of Technical Monitoring

Key job responsibilities:
Control over the progress of construction of facilities under contracts concluded by the Company, including timing, cost, visits, inspection, input of data on facilities into the Situation Center, acceptance of work performed and commissioning of facilities. Methodological support for the work of the Situation Center. Control over the development of financial resources during construction. Monitoring of the execution of state programs by local executive bodies, including business trips to visit objects, entering data on objects in the Situation Center, providing information to the CDS and housing and communal services.
Qualification requirements for a vacant position:
Higher (or postgraduate) economic education. Experience in the financial sector is required. Work experience at least 2 years. Work experience in government agencies is desirable.
Key job responsibilities:
Control over the progress of construction of facilities under contracts concluded by the Company, including timing, cost, visits, inspection, input of data on facilities into the Situation Center, acceptance of work performed and commissioning of facilities. Methodological support for the work of the Situation Center. Control over the development of financial resources during construction. Monitoring of the execution of state programs by local executive bodies, including business trips to visit objects, entering data on objects in the Situation Center, providing information to the CDS and housing and communal services.
Qualification requirements for a vacant position:
Higher (or postgraduate) economic education. Experience in the financial sector is required. Work experience at least 2 years. Work experience in government agencies is desirable.