The innovative service based on generative artificial intelligence — the “Online Support Center for Shareholders” — provides an additional channel to verify reliable developers in Kazakhstan.
It includes sections such as “Useful Information” on shared construction projects based on the legislation of the Republic of Kazakhstan and “Answers” to frequently asked questions.
The key component of the service is the iBota chatbot, utilizing generative artificial intelligence. The service is designed to protect shareholders’ rights and increase transparency in the shared construction market.
With the iBota chatbot, shareholders can:
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Receive answers to questions related to purchasing housing under construction in Kazakhstan based on the legislation of the Republic of Kazakhstan;
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Verify developers for the presence of permits to attract shareholder funds through integration with the “Kazreestr” system.
The new service will significantly reduce request processing time, improve access to information, and contribute to protecting shareholders’ interests, reducing fraud risks, and increasing the share of legal shared construction (currently 67% of the market is in the “grey” zone).
Currently, the iBota chatbot is operating in beta testing mode. Users can already try its functionality and contribute to improving the service by providing feedback. The industrial launch is planned for the second quarter of 2025.
The platform is available at: homeportal.kz/chatbot or via QR code.
Press Service
JSC “Kazakhstan Housing Company”
+7 7172 797575, ext. 2550, 2205
pr@khc.kz, www.khc.kz