Frequently Asked Questions

1. Who can participate in shared-equity housing construction?

Participants in shared-equity housing construction can include:

  • Shareholders — individuals or legal entities who acquire a share in a residential property under construction.
  • Authorized companies — legal entities established by the developer to implement shared-equity construction projects.
  • Developers — companies that carry out the construction of multi-apartment residential buildings and may attract funds from shareholders.

According to the Law “On Participation in Shared-Equity Housing Construction,” shared-equity participation can be organized through:

  • Obtaining a guarantee from the Sole Operator (Kazakhstan Housing Company JSC);
  • Participation in projects of second-tier banks (STBs);
  • Obtaining permission from the local executive authority (akimat) after the frame of the multi-apartment building has been erected.

2. How to apply for a guarantee?

The developer and the authorized company submit an application with the required documents electronically through the Housing Portal homeportal.kz.

3. What is the review period for a guarantee application?

The review period for a guarantee application shall not exceed 20 business days from the date the developer and authorized company submit the application for concluding a guarantee agreement.

If any issues are identified, the Sole Operator has the right to return the documents for revision, setting a deadline of no more than 10 business days for corrections. In this case, the review period for the application is suspended.

Additionally, the developer and authorized company may submit an application for moderation — a check of the completeness of the documents. The moderation period is 5 business days.

4. Is project moderation required before submitting documents?

Moderation is not mandatory, but developers and authorized companies are recommended to undergo project moderation for a preliminary check of document completeness. Moderation is provided free of charge.

5. Are preferential conditions applied to the guarantee fee?

The rate depends on the form and size of the authorized company’s own contribution to the project. The first guarantee for a developer implementing a project outside cities of republican significance, provided the conditions for own contribution are met, is 0%.

6. Is there a fee for reviewing the application?

Yes, the fee is 300 MCI. For a repeated review of the project, the fee is 150 MCI.

7. Where can I find the instructions for submitting a guarantee application?

The instructions for submitting a guarantee application are available in the Housing Portal information system (homeportal.kz) under the sections “Construction Guarantee” and “Low-Rise Construction Guarantee”, as well as on the website https://khc.kz/ in the section “Housing Construction Guarantee”.

8. What should the technical inspection report of a building or structure include?

The report must include all supporting documents in accordance with the Rules for Technical Inspection of the Reliability and Stability of Buildings and Structures (Order of the Ministry of National Economy of the Republic of Kazakhstan dated 19.11.2015 No. 702).

9. When does the guarantee period start?

The guarantee agreement comes into effect from the date the authorized company pays the guarantee fee and remains valid until all obligations are fully and properly fulfilled by the parties.

10. Can a guarantee be provided to a developer without construction experience?

No, having experience with completed projects is one of the requirements of the Law on Participation in Shared-Equity Housing Construction.

11. Can a developer receive a new guarantee after a guarantee case occurs?

According to amendments to the Law of the Republic of Kazakhstan “On Participation in Shared-Equity Housing Construction,” a developer is prohibited from obtaining a new guarantee for 3 years following the occurrence of a guarantee case.

12. What are the new requirements for a developer’s experience and completed projects?

The developer’s experience requirement has been reduced from 3 to 2 years, and the requirements for the volume of completed projects have been lowered:

In the regions – from 9,000 to 5,000 sq.m.

In the cities of Nur-Sultan, Almaty, and Shymkent – from 18,000 to 10,000 sq.m.

13. How are shared-equity participation agreements paid?

Payments are made only in cashless form, with mandatory registration of the agreement. Each agreement must be registered and recorded in the “Kazreestr” information system.

14. Can the construction period of a shared-equity housing project be extended?

Yes, but only once for a period of 5 months.

15. How is the proper use of shareholders’ funds controlled?

The control over the proper use of shareholders’ funds is ensured through the bank accounts of the authorized company, with the procedure for opening and using them established by Article 20 of the Law of the Republic of Kazakhstan “On Participation in Shared-Equity Housing Construction.”

The authorized company is required to open no more than one current account in the national currency at a second-tier bank. In the same bank, it is allowed to open:

  • No more than one current account in foreign currency;
  • No more than one savings account in the national currency.
If the project is implemented with a KHC guarantee, the current account in foreign currency must be opened at a bank with an international credit rating of at least “B+” (based on the lowest available assessment).

In addition, once the financing of a multi-apartment residential building or a complex of individual residential houses is ready, the second-tier bank concludes a tripartite agreement with the authorized company and the engineering company. This agreement provides the authorized company’s consent to grant the engineering company access to information on operations conducted through its bank accounts.

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